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OUR PHONES ARE ANSWERED BY REAL PEOPLE DURING NORMAL BUSINESS
HOURS |
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YOUR QUESTIONS WILL BE ANSWERED KNOWLEGABLY BY OUR CUSTOMER
SERVICE SPECIALISTS . |
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WE OFFER AN ON TIME GUARANTEE. |
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YOU WILL BE APPRISED OF THE MINIMUM FEES REQUIRED TO INITIATE
SERVICE . |
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WE OFFER EXPANDED WEEKDAY AND SATURDAY SERVICE HOURS. |
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YOU WILL BE GIVEN AN ESTIMATE BEFORE REPAIRS OR SERVICE IS
COMPLETED. |
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OUR PERSONNEL ARE TRAINED TO TREAT YOU AND YOUR PROPERTY WITH
THE UTMOST COURTESY AND RESPECT. |
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YOUR ESTIMATE WILL NOT BE EXCEEDED WITHOUT YOUR PRIOR CONSENT. |
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OUR SERVICE ENGINEERS ARE EMPLOYEES, NOT SUB-CONTRATORS, EXPERIENCED
AND TECHNOLOGICALLY ENHANCED. |
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YOU WILL BE ADVISED IF PARTS NEED TO BE ORDERED FOR YOUR PRODUCT
AND GIVEN AN ETA FOR THEIR ARRIVAL. |
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WE STRIVE FOR A 3 TO 5 DAY TURN AROUND TIME FROM FIRST
CUSTOMER CONTACT. |
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YOU WILL BE GIVEN A GUARANTEED 2-HOUR APPOINTMENT TIME
FRAME FOR IN-HOME/ON-SITE SERVICE. |
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WE ACHIEVE A HIGH PERCENTAGE
OF FIRST TIME VISIT COMPLETIONS. |
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YOUR IN-HOME/ON-SITE SERVICE WILL BE PERFORMED BY A BACKGROUND
CHECKED FIELD SERVICE ENGINEER WEARING A COMPANY PICTURE ID BADGE. |
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WE ARE COMMITTED TO PROVIDING
A POSITIVE, PROFESSIONAL SERVICE EXPERIENCE FOR OUR CUSTOMERS. |
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YOU WILL BE GIVEN AN ITEMIZED INVOICE FOR YOUR REPAIR AND
AN EXPLANATION OF THE SERVICE THAT WAS PERFORMED . |
